Shipping policy

FREE STANDARD SHIPPING

We offer FREE standard ground shipping on all orders within the United States.

SHIPPING DETAILS:
• Orders ship from U.S. warehouses within 2 business days
• Standard delivery: 3-14 business days (varies by supplier and destination)
• Tracking information provided via email
• Note: Tracking updates 24-48 hours after pickup by carrier
• Delivery times start from shipment date, not order date

HEAVY EQUIPMENT (Over 150 lbs):
• Ships via freight carrier with curbside delivery
• Signature required upon delivery
• Freight carrier will contact you to schedule delivery appointment
• Valid phone number required for delivery coordination
• 15% restocking fee applies if delivery cannot be completed due to contact issues

IMPORTANT NOTES:
• Delivery times may vary due to destination, weather, or carrier delays
• We are not responsible for shipping carrier delays
• Estimated delivery times are guidelines only

EXPRESS SHIPPING:
• Available for additional cost - contact us for rates and options

COVERAGE:
• Full manufacturer warranties included
• Ships from trusted suppliers including XMARK and Core Sports & Fitness
• Expert support available - real humans, not robots!

Questions about shipping? Contact our team for personalized assistance.